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Affiliate marketing glossary

Every affiliate term explained in plain English: commission models, tracking, traffic and program rules.

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CapProgram termsA cap is the maximum number of conversions an offer will pay in a given period, usually per day or per month.Cardholder namePayments & chargebacksThe cardholder name is the name of the person the payment card was issued to, printed or embossed on the card and entered in the “name on card” field at checkout.ChargebackPayments & chargebacksA chargeback is a forced reversal of a card payment, started by the cardholder’s bank after the customer disputes the charge.Chargeback disputePayments & chargebacksA chargeback dispute is the process in which a merchant challenges a chargeback by sending evidence to the bank that the payment was valid.Chargeback feePayments & chargebacksA chargeback fee is the charge a payment processor or bank bills the merchant for handling each chargeback, on top of the reversed payment.Conversion rateTrackingConversion rate is the share of clicks that turn into a paid action, calculated as conversions divided by clicks.Cookie windowTrackingThe cookie window is how long after a click a conversion is still credited to the affiliate, often 30, 60 or 90 days.CPACommissions & payoutsCost per actionCPA (cost per action) is a commission model where the affiliate earns a fixed amount each time a referred user completes a defined action.CPLCommissions & payoutsCost per leadCPL (cost per lead) pays the affiliate a fixed amount for every valid lead, such as a registration, form submission or quote request.CPSCommissions & payoutsCost per saleCPS (cost per sale) pays the affiliate a commission on each completed purchase, usually a percentage of the order value.Credit card authorisationPayments & chargebacksCredit card authorisation is the moment the card issuer approves a payment and reserves the amount on the cardholder’s account before the money is actually taken.CVVPayments & chargebacksCard verification valueThe CVV (card verification value) is the short security code on a payment card that proves the buyer has the physical card when paying online.

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